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FAQ
Do I need to spend $300 in a single order to get $80 off? Can I split the order?
Yes, your order must be $300 or more to automatically receive $80 off (cannot be split across multiple orders).
If I buy $220 curtains + $80 rod, do I really get the rod for free?
Absolutely! The system will automatically deduct $80, so you'll only pay $220, effectively getting the rod for free.
What if I’m unsure of my window measurements? Can I make changes if I order the wrong size?
We offer free measurement guidance! Contact us at care@cozyology.com, and you can modify your size for free within 24 hours after placing your order.
How long will it take for custom products to ship? Will there be delays due to the sale?
Ready in 7-9 Business Days. We’ve increased our production capacity by 200% during the sale, so there will be no delays.
Can I choose non-lined or non-blackout curtains?
Yes! We offer various customization options, including unlined and non-blackout curtains. Select the style that suits you best.
Can I return or exchange my custom curtains?
If there is a size discrepancy of more than 1 inch or if we send the wrong color, we will take full responsibility and assist you with the return or exchange. If you have any concerns, feel free to contact us for assistance.
