Privacy Policy

At Cozyology Curtains, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you engage with our services through our website, mobile applications, or other digital platforms.

Information We Collect

1. Personal Information You Provide:

  • When you make a purchase, create an account, or interact with our services, we collect details such as your name, email address, postal address, phone number, payment information, and other related details necessary to process your transactions and manage your orders.

2. Data from Use of Our Services:

  • We collect information about the devices you use to access our services, such as IP addresses, browser types, and operating system details. We also gather data through your interactions, like which pages you visit and the features you use.

How We Use Your Information

  • To Provide and Improve Our Services: We use your data to fulfill orders, manage your account, optimize our services, and ensure functionality of our website and apps.
  • Communication: We may use your information to contact you for updates about your orders, changes to our policies, or marketing purposes if you've opted in.
  • Safety and Security: We use data to enhance the security of our services, prevent fraud, and ensure a trusted environment for our users.

Sharing Your Information

  • We do not share your personal information with third parties for their marketing purposes without your explicit consent. We may partner with third-party service providers to better serve you, such as payment processors and logistics companies, under strict confidentiality agreements.

Your Rights and Choices

  • Access and Corrections: You can access, update, or correct your personal information at any time through your account settings or by contacting us directly.
  • Opt-Out: You have the right to opt out of marketing communications at any time by following the unsubscribe instructions provided in the communication.

Cookies and Tracking Technology

  • We use cookies and similar tracking technologies to personalize your experience and collect data about how you interact with our site and services. You can manage your cookie preferences through your browser settings.

Data Security

  • We implement a variety of security measures to maintain the safety of your personal information, including encryption and authentication tools.

Changes to Our Privacy Policy

  • We may update this policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes and post the updated policy on our website.

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